Corporate Governance
ARFIN maintains a robust corporate governance framework based on Armenian legislation and international standards. Our Board of Directors diligently oversees and enforces top-tier management practices, ensuring the highest standards of integrity and effective governance within the firm.
Code of Ethics
This Code of Ethics sets forth fundamental principles and professional standards applicable to all stakeholders, administrators, and employees of ARFIN. Commitment to the ethical principles outlined in this document is integral and mandatory for successfully implementing financial activities.
Conflict of Interest Management
Creating a secure environment free from conflicts of interest is paramount in our commitment to ethical conduct. Our employees are mandated to be free from actual or potential conflicts of interest that may compromise their judgment or actions while working for the company. To ensure this, we have implemented robust control systems designed to effectively identify and prevent conflicts of interest.
Customer Care
Our team should acknowledge that ARFIN's reputation and commitment to ethical principles are essential for earning and maintaining the trust of our valued customers, partners, and investors. In line with this, our employees are obligated to
- Exhibit professionalism by possessing the requisite knowledge for conducting financial activities in accordance with applicable legislation.
- Demonstrate independence, objectivity, and fairness when providing services to customers.
- Exercise prudence, attentiveness, and loyalty toward customers, ensuring their best interests are prioritized.
- Furnish customers with complete and reliable information about our products, detailing general and essential characteristics.
- Provide customers with comprehensive information about our products and factors that may influence their judgment.
- Refrain from personal bias during interactions with customers.
- Avoid intentionally misleading behavior toward the customers.
- Prevent the intentional violation of the company’s legislation and internal regulatory documents, disavowing any similar practices.
- Prevent the intentional distortion of facts, statements, and actions.
- Ensure the continuous maintenance and development of professional competence.
Caring for Each Other
We are committed to integrating human rights protection standards into our practices, establishing the foundation for corporate governance and ethical principles. Our dedication to upholding human rights not only defines our ethical stance but also plays a pivotal role in shaping the social values of our institution.
As a result։
- We conduct ourselves honestly, fairly, and transparently in all our dealings.
- Our investment criteria consider economic earnings, environmental impacts, social consequences, and human rights.
- We treat each individual fairly, attentively, and with respect, aligning with general ethical norms.
- We prioritize providing employees with a healthy, safe, and secure working environment.
- In our field of activity, we actively support the implementation of human rights.
- We strive to maintain and enhance the professional competence of our employees, ensuring continuous growth and development within the company.
Anti-discrimination
We strive to provide a secure working environment where all employees have equal opportunities to showcase their full potential. Our unwavering dedication to this principle is reflected in the implementation of an equal opportunity and anti-discrimination policy. We reject any form of discrimination in our practices, striving to create a workplace that values diversity and promotes fairness for everyone.
Individuals
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